Remote Support

03 666-HELP

Remote 
Support

(03 666 4357) 
160b Selwyn St, Christchurch

Laptop Repair Christchurch

You need your laptop fixed now by someone who knows what they are doing, won't speak in "geek" and who understands your needs - we guarantee it! Computer Help repairs all sorts of laptops. If you have a MacBook, a Toshiba, HP, Sony, Samsung, Acer or ANY model of laptop - we can repair it. We can fix almost any laptop problem. If your laptop is totally dead, won't load windows, can't get on the internet, has a smashed screen or a virus, or any other problem, we often fix all that within 24-48 hours. Sometimes, your laptop may have an obscure part that we don't stock (but we stock a great deal of laptop parts!) so we'll have to get it in from overseas. But we'll do everything we can to get that repaired as soon as possible as well as finding you the best price.

I think you'll be amazed how many laptop repairs we can complete despite some weird and unusual part being required - we can source almost anything! We're superb at laptops and have loads and loads of experience and have solved everything there is. It doesn't matter what kind of repair you need whether it's hardware or software. For MacBooks, see our MacBook page.

Fast Computer Repairs, Plain English

Here to Help

✦✦✦ (03) 666 4357

or 03 666-HELP

Laptop Insurance Assessment

As mentioned in the previous paragraph, we can help with assessing and producing a report for your insurance company. We use a format that most insurance companies like as we fully assess the laptop, list all the details they want to know about and then present it in a report that is laid out in a way that is easy to refer to. We charge $195 for a full assessment and report - many insurance companies will pay for this laptop insurance assessment.

What is the Assessment?

We assess the computer for all faults in relation to the damage – power, storage, circuitry, keyboard, connectors, corrosive damage etc. The report includes the detailed diagnosis, quote and ETA to complete including cleaning, parts and labour.

What is included in my official computer repair insurance report?

Our computer insurance reports include comprehensive details about the exact damage to your computer and what parts have sustained damage, and the cost for repair or replacement and all the information the insurance company requires. Depending on the overall damage, cost of replacement parts, age of the machine and labour costs will determine if we recommend repairing or replacing your computer.

Do you need to assess my computer before writing an insurance report?

Yes, we need to physically test and assess the computer before we write your insurance report.

Do I have to pay for my insurance report?

Yes, you pay us for your insurance report, as it takes quite a bit of the technician's time to thoroughly inspect your computer. However, most insurance companies will usually reimburse you for the cost of the insurance report. 

To date, none of the many Windows or Apple, desktop or laptop insurance claim reports we have provided have been queried, disputed or rejected by any insurer.

More Laptop Repairs We Do

Screens, power and spills are just the start. Here's what else we fix in our Selwyn St workshop, for Windows laptops and MacBooks alike.

Battery Replacement

Battery won't hold a charge? We supply and fit batteries for almost any laptop, Windows or Apple. Once we've checked your model, we'll give you a precise cost and time to source.

Charging Problems

Only charges when the cord is held just right? It's usually the charger, the battery or the charging port (DC jack). We test all three and fix the one that's actually at fault.

Broken Ports

Loose or broken USB, USB-C, HDMI, audio or power socket? Ports are usually soldered to the motherboard, and our specialist tech repairs many of them.

Keyboard Repair

Missing keys, or keys that won't type? We find the exact cause. If you need a new keyboard, we can source most locally within a day or two.

Overheating & Noisy Fans

Hot to the touch, or the fan roaring away? Dust blocks the cooling system, slows your laptop down and can shorten its life. We clean it out and get it running cool and quiet.

Slow Laptop

Usually an old hard drive is holding it back. Swapping it for a solid-state drive (SSD) is the single best upgrade you can make - it'll start in seconds.

Won't Boot / "No Operating System"

Seeing "no boot device" or "no operating system"? It's often the drive, or how the laptop sees it. Fixes range from a simple repair to a new drive.

Viruses, Pop-ups & Scams

Virus, endless pop-ups, or let a scammer onto your laptop? We clean it up and set up proper security to help stop it happening again.

File & Photo Recovery

Deleted something important, or the drive's failed? We use professional recovery tools to get your files back wherever it's possible, then help you set up a backup.

New Laptop Set-up & Data Transfer

Replacing your laptop? We'll move your files across from the old one, or clone it, so your new laptop is ready to go.

MacBook Repairs

We fix MacBooks too - see our Mac & MacBook repair page.

What Christchurch Customers Say

"My laptop was fixed in an incredibly quick amount of time considering the damage, and it looks and feels brand new again!"

Lucy, Riccarton

"Just bit the bullet and I have nothing but good to report. My laptop is now bug free, has a new drive and I'm happy."

Carol, Woolston

"Used these guys 3 times, and a quick efficient solution each time."

Don

"The team at Computer Help is excellent to deal with in all respects. I would recommend them to anyone."

Stuart, Addington

Read more reviews on Google

Laptop Repair FAQs

How much does a laptop repair cost?

Every laptop and fault is different, so we assess it first and give you a precise quote for cost and timeframe before any work starts. Drop it at our place and we'll assess it within three hours. As a guide, standard laptop screen replacements start from $352 incl. GST - see our screen repair prices.

How long will my laptop repair take?

Many laptop repairs are done within 24-48 hours. We carry screens for around 80% of laptops, so if yours is in stock it can often be fitted within 24 hours. If a part has to come from overseas, we'll call you with options first.

What brands of laptop do you repair?

All makes and models - including HP, Acer, Lenovo, Dell, Asus, Toshiba, Samsung, Sony and Apple MacBooks.

Is it worth repairing my laptop, or should I buy a new one?

Usually it's worth fixing. Repairing is generally cheaper than replacing, and faster once you count the time it takes to set a new laptop up the way you like it. If a repair doesn't stack up, we'll tell you and can help you choose a new one.

Will I lose my files?

Most repairs don't affect your files. If a repair might, we'll talk to you first and can back your files up before we start. If they're already lost, our file and photo recovery service may be able to get them back.

Are your laptop repairs guaranteed?

Yes - all our computer repairs are guaranteed for 3 months.

Can you pick up my laptop, or fix it at my place?

Yes. We do repairs at your place or ours, we have a pick-up service, and some fixes can even be done remotely.

How can I pay?

We take EFTPOS, credit card, cash and internet banking, and Afterpay is available for repairs and purchases.

Where are you?

We're at 160b Selwyn St, Christchurch. Call 03 666 4357 to book a repair or a pick-up.